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HSMAI Washington DC Chapter, which serves hospitality professionals throughout the Washington metropolitan area, last week announced the appointment of a new chair for 2020 and two new members to its advisory board.

2 weeks, 6 days ago

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Personalized CX isn’t going away - for your customer, it is now an expectation rather than a luxury. Leapfrog the competition and discover what the industry experts are doing to game CX and deliver a quality personalized experience to their customers.

2 days, 6 hrs ago
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Yes, there has been yet another change in the digital marketing world of hoteliers! Google, far and away the dominant force on metasearch, announced they will begin to offer users greater rate transparency in Google Hotel Ads and in hotel searches

2 days, 6 hrs ago
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The Company’s net income was $19.6 million in the fourth quarter of 2019, an increase of $118.9 million as compared to the same period of 2018. The Company’s net income was $115.7 million for the year ended December 31, 2019, an increase of $102.3 million as compared to 2018. The increase…

2 days, 6 hrs ago
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Findings of a survey conducted by STR's Tourism Consumer Insights team revealed the importance of sustainable tourism as well as the impact of climate change on traveler perception.

2 days, 6 hrs ago
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Study takes an inside look at the world of restaurant management, comparing trends of 2019 to expected challenges of 2020

2 days, 7 hrs ago
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Hotel Business - Serving the hotel industry across the UK Charity Escapes has developed a simple and free-to-use service for holiday operators and hotels, which enables them to benefit from targeted marketing campaigns as well as helping to raise money for charity. These campaigns are delivered through…

2 days, 11 hrs ago
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Hotel Business - Serving the hotel industry across the UK With interest in ‘wellness tourism’ booming, the latest data from Expedia Group, the world’s travel platform, reveals how both domestic and international visitors in greater numbers are seeking out UK locations famed for relaxation and…

2 days, 11 hrs ago
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Hotel Business - Serving the hotel industry across the UK An iconic Belfast whiskey brand is making a long-awaited comeback, 90 years since it was last seen in bars from Belfast to Boston. McConnell’s Irish Whisky*, established in 1776, is Northern Ireland’s oldest Whiskey; latterly distilled and…

2 days, 12 hrs ago
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Discussion surrounding a proposed bed tax is heating up, while the Queensland government has issued a financial support package for state tourism. The post Cairns mulling bed tax despite new state funding appeared first on Hotel Management.

2 days, 23 hrs ago
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BWH Hotel Group’s boutique lifestyle brand will expand into Australia by year’s end with a site in Darling Harbour identified for conversion. The post Exclusive: Maiden ‘Aiden’ hotel confirmed for Sydney appeared first on Hotel Management.

3 days, 1 hr ago
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