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3 reasons why most consumer data advice doesn't work for travel brands  PhocusWireToday, many travel brands are in the process of onboarding and improving access to customer data and they often look across the wider plane of marketers to ...

2 months ago

Related Articles - Rewards


*Long story short:* Was targeted by a gate agent having a bad day. Forced me to check my carry on while not asking anyone else. Was yelled at by her aggressively (Loudly/created a very large "scene"at the gate) and denied boarding till I complied....

3 hrs, 46 mins ago

I had a stay two weeks ago which is showing on my stay history, but there are 0 base points and 0 diamond bonus, but there are 2000 points for the 2019 Points Unlimited Bonus and also 1000 diamond my way bonus points. The same thing is showing for...

3 hrs, 57 mins ago

Is there a place where you can store your passport information in your WN account ? I have my TSA pre check in my profile but I can't find where I add my passport, thanks

4 hrs, 2 mins ago

Hi. I would like to see if someone has any experience in canceling award nights at the Conrad Osaka that was paid via points. I have a booking for 1 night from March 31 - April 1 that cost me 95,000 HH. I just received my free night certificate from...

4 hrs, 15 mins ago

Has anyone been successful in getting this price match and 25% off? I've been sent 4 emails so far first accepting and saying they'll refund x amount. Then changing that amount to y and saying they can only send it via a cheque and asking me to...

4 hrs, 17 mins ago

So a first time poster on here. Im a fairly regular traveler with work, one short haul a month and a long haul every other month in economy but until recently I didn?t really care about miles and as a result flew with whoever (variety is the...

4 hrs, 26 mins ago

My wife booked SAN-LAX-LHR through Virgin Atlantic in premium. However on the day of the flight the Delta flight from SAN-LAX was delayed to the point where she couldn't make the LAX-LHR flight. They rebooked her on the later flight LAX-LHR which...

4 hrs, 38 mins ago

I am looking to book an award using Asia Miles from Canada to Edinburgh on A.A. Will I need to pay the $500 YQ I see on ITA Matrix or do I just pay the $81 I see through AAdvanatge?

5 hrs, 3 mins ago

Hi All, I thought i'd ask this here as it's where i'm normally to be found and it's the BA end result im interested in. Just booked our 1st CX flight to bridge a gap in an East Asia jaunt via an Amex 2-4-1 later this year. During the booking...

5 hrs, 9 mins ago

What are the "specialty" cars @ Aadvantage car rental @ LAS?

5 hrs, 18 mins ago